In H1 2021, U.S. smartphone users interacted with about 46 apps per month, returning nearly to pre-pandemic levels. However, the app categories used shifted significantly.
Business apps grew 55% from Q2 2019 to Q2 2021, driven by remote work. Medical and Finance apps also surged, up 53% and 36% respectively. Meanwhile, mobile games' share of apps used declined to 33% in June 2021, down from 36% in June 2019 and 37% in June 2020.
Despite this, games remain the largest category. The pandemic accelerated adoption of diverse app categories, potentially permanently.
Mobile shopping apps drive 3x higher conversion than mobile web. Granular measurement, deep linking, fraud protection, and re-engagement are key. Personalization and privacy compliance balance is crucial for success.
The Nordics have high mobile usage, with increased app installs during the pandemic. Women dominate mobile gaming but men spend more. Poor UX and privacy concerns remain, though users welcome iOS 14 changes. Marketers should measure, invest in mobile, prioritize UX, and build trust.
App engagement is vital for retention and monetization. Key metrics include sessions, retention, and DAU/MAU. Strategies: effective onboarding, personalization, push notifications, and deep linking improve engagement and reduce churn.
SKAdNetwork reveals advertiser-publisher connections, showing Social and Gaming apps drive 92% of paid installs. Privacy thresholds cause conversion value nulls, impacting optimization. Advertisers must adapt campaign structures to overcome NOI decline and leverage limited data for LTV predictions.
Top 500 apps reached record 91.7M MAU in Q2 2021, growing 8.4% Y/Y. Business apps led with 42% CAGR since Q1 2018. Entertainment apps average 29 minutes daily, shooters lead DAU in mobile games.
ROX measures financial impact of customer experiences on campaigns, focusing on contextualized, personalized, and frictionless CX to boost engagement and LTV.
App Clips are lightweight iOS app extensions under 15MB for instant actions like ordering or paying without full installation. They reduce friction, use QR/NFC triggers, and support Apple Pay and Sign in with Apple.
In the U.S., the top 100 mobile games accounted for 64.4% of player spending in 2020, down from 2017 but revenue grew 35% YoY to $14.4B due to COVID-19. Lower tiers saw faster growth, increasing their share. Globally, top 100 games held 53.5% of spending, up slightly from 2019 but down from 2017. Top 10 worldwide grew 34% to $13.7B, with 17.2% share. The market is expanding for all tiers, especially outside the top 100 in the U.S.
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