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Boots drives omnichannel growth with TikTok partnership

By Oliver Shayer·Dec 11, 2024·3 min read

Summary

A marketing mix modeling study by Ebiquity for Boots and TikTok showed a 27% year-on-year increase in TikTok ROI, driven by a TikTok-first strategy emphasizing creator-driven content. Creator ads generated 1.6x higher ROI than graphic ads. Cross-channel synergy with TV boosted TikTok ROI by 1.4x.

The study, updated quarterly, provided granular data on campaigns, ad types, and placements, enabling real-time optimization. Notably, TikTok drove significant in-store sales, a key revenue driver for Boots. This demonstrates the value of full-funnel measurement beyond last-click attribution, highlighting TikTok's role in both online and offline growth.

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